Ethiopian Airlines, Africa’s largest and fastest-growing airline, offers a range of services to passengers worldwide. Whether you need assistance with bookings, flight information, or general inquiries, contacting their customer service is essential. This topic provides comprehensive information on how to reach Ethiopian Airlines’ customer service, including global support numbers, regional contacts, and alternative communication methods.
Global Customer Service Contact
For general inquiries and assistance, Ethiopian Airlines provides a central customer service contact:
- International Contact Number: +251 116 179 900
This number connects you to their global customer interaction center, where representatives can assist with various concerns.
Regional Contact Numbers
Ethiopian Airlines has established regional contact numbers to cater to passengers in different countries. Below is a selection of these numbers:
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United States:
- Florida: +1 352 436 1902
- Oregon: +1 458 204 1425
- California: +1 909 328 6127
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Canada: +1 613 701 6473
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United Kingdom: +44 1753 967980
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Germany: 0800 0006062
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France: +33 9 74 59 55 53
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Brazil: +55 19 4560 0377
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Japan: +81 50 3388 2937
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Australia: +61 2 9279 3733
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India: 000 8000 401 687
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South Africa: +27 87 551 8262
For a comprehensive list of regional contact numbers, please refer to Ethiopian Airlines’ official website.
Contacting Ethiopian Airlines from Indonesia
As of the latest available information, Ethiopian Airlines does not have a dedicated contact number for Indonesia. Passengers from Indonesia can reach out to the international contact number at +251 116 179 900 for assistance.
Alternative Contact Methods
In addition to phone support, Ethiopian Airlines offers other channels for customer assistance:
Email Support
For non-urgent inquiries or detailed requests, you can contact Ethiopian Airlines via email:
- Customer Support Email:
Ensure to provide all necessary details in your email to receive a prompt and accurate response.
Social Media
Ethiopian Airlines maintains an active presence on various social media platforms. You can reach out to them through:
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Facebook: Ethiopian Airlines
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Twitter: @flyethiopian
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Instagram: @ethiopianairlines
These platforms can be useful for quick inquiries or updates.
Local Offices
Ethiopian Airlines operates local offices in various countries. To find the nearest office, visit the "Worldwide Contacts" section on their official website and select your country to view contact information.
Tips for Contacting Customer Service
When reaching out to Ethiopian Airlines’ customer service, consider the following tips:
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Prepare Necessary Information: Have your booking reference, flight details, and personal identification ready to expedite the process.
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Be Clear and Concise: Clearly state your issue or inquiry to help the representative assist you effectively.
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Consider Time Zones: Be mindful of time zone differences when calling international numbers to ensure availability.
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Use Official Channels: Always use contact information from Ethiopian Airlines’ official website to avoid scams or misinformation.
Ethiopian Airlines offers multiple channels for customer support, ensuring passengers worldwide can access assistance when needed. Whether through global or regional phone numbers, email, social media, or local offices, reaching out to their customer service is straightforward. For the most accurate and up-to-date contact information, always refer to Ethiopian Airlines’ official website.