You Are Already Registered With Digilocker

DigiLocker is a secure digital document storage service introduced by the Government of India. It allows users to store, access, and share important documents such as Aadhaar, driving licenses, PAN cards, vehicle registration certificates, and educational certificates. If you receive the message ‘You are already registered with DigiLocker’, it means that your Aadhaar number or mobile number has already been linked to an existing account.

Understanding why this happens and how to proceed is important for managing your digital documents effectively. In this topic, we’ll explain what this message means, why it appears, and how to resolve common issues.

What Does ‘You Are Already Registered with DigiLocker’ Mean?

The message ‘You are already registered with DigiLocker’ appears when you try to create a new DigiLocker account, but the system detects an existing registration. This can happen due to several reasons:

  • You have already signed up in the past using your Aadhaar number or mobile number.

  • Your account was created through an integrated service such as a school, college, or government agency.

  • You registered but forgot your login credentials and are trying to create a duplicate account.

Instead of creating a new account, you should try to recover access to your existing DigiLocker profile.

Why Does This Message Appear?

Here are the most common reasons why you see this message:

1. Your Aadhaar Number Is Already Linked

DigiLocker requires users to verify their identity using Aadhaar. If you have already linked your Aadhaar to an account, the system will prevent you from creating a duplicate one.

Solution:

  • Instead of signing up again, try logging in using your Aadhaar number.

  • If you don’t remember your password, use the forgot password option.

2. Your Mobile Number Is Already Registered

If you previously signed up using your mobile number, the system will detect the existing account and block duplicate registrations.

Solution:

  • Try logging in using your registered mobile number and OTP verification.

  • If you no longer have access to the registered mobile number, update your contact details.

3. You Signed Up Through Another Platform

Sometimes, educational institutions, employers, or government agencies create DigiLocker accounts on behalf of users. If you were registered through such a system, you may not remember creating an account yourself.

Solution:

  • Check with your school, employer, or government service provider.

  • Try logging in using your Aadhaar-linked mobile number.

4. Forgotten Login Credentials

If you forgot your username or password, you might try to create a new account, which results in this error.

Solution:

  • Use the forgot password feature to reset your password.

  • If you forgot your username, try logging in with Aadhaar or your mobile number.

How to Recover Your DigiLocker Account

If you receive the message ‘You are already registered with DigiLocker,’ follow these steps to recover access to your account.

1. Login with Aadhaar

  • Visit the DigiLocker login page.

  • Select ‘Login with Aadhaar.’

  • Enter your Aadhaar number and verify using an OTP (One-Time Password).

  • Access your account and check if your documents are stored there.

2. Login with Mobile Number

  • Go to the DigiLocker website or open the app.

  • Enter your registered mobile number.

  • Verify using OTP sent to your phone.

  • If successful, you will be redirected to your account.

3. Reset Your Password

If you cannot log in because of a forgotten password:

  • Click on ‘Forgot Password?’

  • Enter your Aadhaar number or mobile number.

  • Verify using OTP.

  • Set a new password and log in.

4. Check If an Account Was Created by a Third Party

If your account was created by a school, employer, or government agency:

  • Contact the institution that may have registered your account.

  • Request access credentials or assistance in updating your details.

How to Update Your Mobile Number in DigiLocker

If you no longer have access to the mobile number linked to DigiLocker, follow these steps to update it:

  1. Log in to DigiLocker using your Aadhaar.

  2. Go to ‘Profile Settings.’

  3. Select ‘Update Mobile Number.’

  4. Enter your new mobile number and verify it with OTP.

  5. Save changes.

Once updated, you can log in with your new number.

Common Errors and Troubleshooting

1. ‘Invalid Aadhaar Number’ Error

If you get an error saying ‘Invalid Aadhaar Number’ while logging in:

  • Ensure your Aadhaar is correctly entered.

  • Check if your Aadhaar is linked to DigiLocker by visiting the UIDAI website.

  • If the problem persists, contact DigiLocker support.

2. Not Receiving OTP on Mobile

If you are not receiving OTP for login:

  • Ensure your mobile number is active and has network coverage.

  • Wait a few minutes and try again.

  • Check if your mobile number is correctly registered with DigiLocker.

3. Documents Not Visible After Login

If your stored documents are missing after logging in:

  • Ensure you logged in with the correct account (Aadhaar or mobile).

  • If the documents were issued by an institution, request reissuance.

  • Contact DigiLocker support for assistance.

Benefits of Using DigiLocker

Now that you have access to your account, here’s why you should continue using DigiLocker:

1. Secure Cloud Storage

DigiLocker provides free and secure storage for official documents, reducing the risk of losing physical copies.

2. Easy Access Anytime, Anywhere

You can access your important documents from any device with an internet connection.

3. Paperless Verification

DigiLocker eliminates the need for carrying physical copies, as many government and private organizations accept digital documents.

4. Linked to Government Services

DigiLocker is integrated with several government services, allowing instant retrieval of Aadhaar, driving licenses, and more.

5. Time-Saving and Eco-Friendly

By using digital documents, you save time and reduce paper consumption, contributing to environmental conservation.

If you see the message ‘You are already registered with DigiLocker,’ it means your Aadhaar or mobile number is linked to an existing account. Instead of creating a new account, use the available recovery options to regain access.

By following the steps outlined in this topic, you can:

✔️ Recover your existing DigiLocker account.
✔️ Update your mobile number if needed.
✔️ Ensure your documents are accessible anytime.

DigiLocker is a powerful tool for managing digital documents securely. Make sure you have access to your account and use it to simplify your document management process.